Refund and Returns Policy

Shipping & Returns Policy

Last updated: 16-July-2026

This policy applies to products purchased directly through the ShopGadgetVault shop. It does not apply to products purchased through affiliate links to third-party retailers — those purchases are governed by the retailer’s own shipping and return policies.

Shipping

– Processing time: Orders are typically processed within 1-3 business days.

– Shipping regions: We currently ship to US and UK.

– Shipping times: Estimated delivery is [Insert timeframe], depending on destination and carrier. Delivery times may be longer for international orders due to customs processing.

– Shipping costs: Calculated at checkout based on order weight, size, and destination.

– Order tracking: A tracking number will be emailed once your order ships.

*Note: If you’re dropshipping, be upfront here that shipping times may be longer than typical retail (often 1-4 weeks depending on supplier) — customers who feel misled about shipping speed are the single biggest source of dropshipping complaints and chargebacks. Set the expectation clearly on the product page itself, not just buried in this policy.*

Returns and Exchanges

– Return window: Items may be returned within 30 days of delivery, unused and in original packaging.

– How to start a return: Contact us at sales@shopgadgetvault.com with your order number to begin the process.

– Refunds: Once your return is received and inspected, a refund will be issued to your original payment method within 5-10 business days.

– Non-returnable items: final sale items, opened electronics if applicable

– Damaged or incorrect items: Contact us within 48 hours of delivery with photos of the issue, and we’ll arrange a replacement or refund.

Order Issues

If your order hasn’t arrived within the estimated delivery window, contact us at sales@shopgadgetvault.com and we’ll look into it with the carrier or supplier.